Company DO Recruitment Advisors   Read our profile
Description: Established in 2008 by Nathalie Delebois and Sinéad O’Donnell, DO Recruitment Advisors is a recruitment agency operating in the Luxembourg job market. We assist candidates in their search for employment and provide clients with high quality candidates through providing Specialist Recruitment Services such as Executive Search, Contingency Recruitment and In-house Recruitment Solutions.
Contact Resources Humaines
Address: delebois I o'donnell sàrl 75, Bd Grande-Duchesse Charlotte I L-1331, Luxembourg  
Tel: 352 24 69 40 - 1
Fax: +352 24 69 40 - 99
Account Officer, Nordic Team - FTC 1 year

The Job:

·Provide daily support to Partners, Clients and Sales colleagues
·Handles daily workload in an accurate and timely manner meeting and exceeding where possible the Service Standards
·Accurately and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management
·Proactively follow up and monitor all transactions and queries received from both internal and external parties
·Manage risk within your area of responsibility including adherence to Corporate Policy on Compliance and Risk
·Respect the planning established by your line manager in relation to business activities
·Follow instructions and process information accurately and in a timely manner
·Prioritise multiple tasks while remaining calm and positive under pressure
·Maintain an on-going awareness of service, propose suggested improvement to your line manager and ensure quality improvements are made, as agreed

The Candidate Profile:

·Experience of working within the Financial Sector with a minimum of 3 years' experience, ideally within Private Banking or with Independent Financial Advisors
·You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role
·Take personal pride in delivering high quality service to internal and external clients
·Good communication skills: being able to build effective relationships and adapt communication style to the counterparty, always in a professional manner
·Ability to listen to other opinions as well as being confident of your own and find balanced solutions
·Be able and willing to look beyond the obvious and seek alternative solutions
·Ability to work independently while keen to work as part of a team and assist colleagues
·Willing to make the extra effort as required
·Knowledge of Anti-Money Laundering regulations
·Fluency in English and Swedish, Norwegian or Finnish is a must, any other European Language is an asset

The Client:

Our client is an international financial institution

Location   Luxembourg
Payment Not Specified
Category Banking, Insurance
Terms Permanent, Full-time
Last updated 15/03/2017
Contact Resources Humaines

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