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Company RBC Investor Services   Read our profile
Description: RBC Investor & Treasury Services (RBC I&TS) is a specialist provider of asset services, custody, payments and treasury services for financial and other institutional investors worldwide. We serve clients from 20 countries across North America, Europe, Asia and Australia, delivering services to safeguard client assets and maximize liquidity. As a strong, stable partner, focused on meeting our clients' evolving needs, RBC I&TS has an unwavering commitment to managing operational risk in our business and the highest credit ratings among our peers. Rated by our clients as the #1 global custodian for five consecutive years, RBC I&TS is trusted with nearly USD 3 trillion in client assets under administration as at January 31, 2016.
Address: 14, Porte de France L-4360 Esch-sur-Alzette, Luxembourg  
Website:
Senior Analyst, Excellence Center (m/f)


RBC Investor & Treasury Services (RBC I&TS) is a specialist provider of asset services, custody, payments and treasury services for financial and other institutional investors worldwide. We serve clients from 20 countries across North America, Europe, Asia and Australia, delivering services to safeguard client assets and maximize liquidity. As a strong, stable partner, focused on meeting our clients' evolving needs, RBC I&TS has an unwavering commitment to managing operational risk in our business and the highest credit ratings among our peers. Rated by our clients as the #1 global custodian for six consecutive years, RBC I&TS is trusted with over USD 3 trillion in client assets under administration as at July 31, 2016.

What is the opportunity?

Within Transaction Management Excellence Center Luxembourg, you will be in charge of delivering objectives assigned in the following Streams:

  • Oversight – Monitor operational activities performed in Transaction Mangement operational hub based in Kuala Lumpur (Malaysia)
  • Control – Perform controls on critical Transaction Management (TM) related activities to ensure client and RBC risks are under control
  • Readiness – Deliver TM expertise in Global Custody related projects or initiative to ensure operational readiness to our clients

 

What will you do?

Actively participate in following streams within Excellence Center, and support the Stream Lead in delivering assigned objectives:

Oversight:

  • Maintain Service Level Agreement with RBC Kuala Lumpur covering Trade Capture, Market Settlement, Bank Loan and Securities Lending activities for Luxembourg domiciled clients.
  • Review existing operational procedures for regular updates if applicable and yearly review compliant with the bank’s policy
  • Evaluate Kuala Lumpur service quality according to criteria agreed and prepare dashboard for the management based on Lux/Belgium domiciled clients
  • Prepare monthly oversight decks and run monthly oversight call between Luxembourg and Kuala Lumpur, with participation of Dublin, Zurich, Bruxelles and London locations.
  • Analyze performance and quality indicators on smart–sourced custody activities for Lux domiciled clients, including benchmarking and improvement initiatives
  • Provide day to day support to Kuala Lumpur operations for Lux /Belgium domiciled clients.

 

Control:

  • Produce daily / weekly / monthly reports on selected controls on TM related activities :
  • Areas covered: Market Settlement, Securities Lending, Bank Loans Administration, Client Transitions
  • List of main controls: failed trades, reconciliation breaks, UCITS V, Overdrafts, Emir controls, Asset Safekeeping, Securities Lending, Dormant Accounts.
  • Pro actively follow up controls done to ensure risk items are cleaned up by relevant teams.

 

Readiness:

  • Deliver approved  Transaction Management projects on an ad-hoc basis
  • Create operational procedures to be applied in Kuala Lumpur TM processing center.
  • Participate to TM related projects managed by other teams / units (Custody product, Client Design, etc.)
  • Identify programs for continuous operating process, product enhancement and risk mitigation reinforcing best practice, ensuring maximum efficiency and quality within the operational custody deliverables in line with Department objectives
  • Review client requests for new / enhanced services and design new operational process to meet customer expectations. Validate process with Operational teams and agree on implementation steps.
  • Prepare ad hoc training material and deliver it to TM teams.
  • Monitor the SPOC function regarding external auditors

What do you need to succeed?

Must-have

  • 4-6 years experience within an international banking environment
  • Extensive knowledge of custody business & change management expertise
  • Good oral and written communication skills, fluent English and French
  • Strong team spirit and cooperation skills.
  • Ability to work in autonomy and being empowered to think outside the box

 

Nice-to-have

  • Banking experience in other sectors
  • Ability to create documents (SLAs, procedures, training material)
  • Knowledge in Microsoft Office products

 

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities      
  • Opportunities to building close relationships with clients
Location   Esch-sur-Alzette
Payment Not communicated
Category Banking, Analysis / Project Management
Terms Permanent, Full-time
Last updated 20/04/2017

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