Return to Job Search Shortlist Job Shortlisted Job

Customer Support Representative- Fintech (M/F)

Michael Page
Luxembourg, Luxembourg
Not Specified
Last updated:
19 September 2017
Contract Type:
Full Time
Report this job

Job Description

Our client is looking for a Customer Support Representative who will be responsible for set-up, development and maintenance of customer engagement cycle within the European market being based in Luxembourg and directly reporting to the COO of the company.

Client Details

Bitcoin technology pioneer, one of the leaders of fintech industry worldwide.


You will be responsible for:

- Customer on-boarding process

- Customer query handling

- Customer cycle creation, satisfaction process set-up through email templates responses, surveys, etc, managing the process under the supervision of the COO and Chief Compliance Officer

- Other support functions with regard to general office/client management directly working with CFO


You should have:

- Minimum 3 years experience in a customer-facing/ support role, ideally from Financial industry, Electronic Payments, or Cryptocurrency sectors

- Strong analytical and problem solving skills

- Ability to explain technical processes to non-technical clients

- Strong interest in fintech industry

- Fluency in English and native level French, Dutch or German

Job Offer


Related Sectors:
Financial Services , Sales Management , Technical Support
Related Locations:

Report This Job is committed to delivering you real and accurate job advertisements. If you have concerns about this job advert, then please let us know by filling out this form and we will investigate.


Thank you for reporting this job.

A member of our quality control team will investigate this shortly.

Apply For This Job

You are just a few steps away

Get started by entering your email

Kick off your application with a few details

By continuing, I agree to terms & conditions

By continuing, I agree to Review our full terms & conditions and privacy policy

We will transfer you to the recruiter's website to complete this application
Continue To Application Form