Return to Job Search Shortlist Job Shortlisted Job

Director - Client Services Private Equity (LB2410)

Eurolux Consulting Ltd
Location:
Luxembourg
Payment:
€150,000 - €180,000 + Benefits and Bonus
Last updated:
03 October 2021
Contract Type:
Permanent
Hours:
Full Time
Report this job

Job Description

Our client is a leading Fund Services Company. As they continue to deliver award winning services and solutions, securing more business from existing and new clients, they seek to maintain their position by hiring an experienced Director who will contribute to the business’ continuing development.

If you have significant private equity fund accounting experience within investment funds and are ready to extend your remit from beyond fund accounting into a more diverse commercial role then this job could be for you. You will maintain and develop relationships with top tier private equity firms and be the primary point of contact for C-suite clients, developing long-term sustainable relationships with key decision makers.

You would need to have a strong accounting background, as your experience will allow you to understand overall client performance and determine, good technical experience (in terms of assessing client profitability, project managing change and client onboarding plans), strong leadership skills and a proactive nature.

Your commitment to client service and clear, consistent communication will be a key performance metric and a mark of success.

Your Role:

  • As part of the fund accounting team, you will manage client profitability by performing periodic analysis of revenue vs cost, sharing these findings with the senior executive team to inform strategic direction.
  • Increase new business and existing client revenues by cross-selling products and services to existing and new clients.
  • Effectively manage and monitor receipt of fees.
  • Establish a client communication strategy and embed a best practice engagement process  and methodology
  • Establish, manage & monitor client SLA’s and generate MIS KPI reporting for internal and external stakeholders.
  • Monitor client satisfaction and implement a CRM driven RAG rating system
  • Work alongside internal teams to support new client on boarding, and create new client setup and transition plans
  • Work collaboratively across the business with teams including operations, finance, tax and investor relations
  • Lead and/or support new initiatives and projects relating to client experience and changes to services
  • Lead regular client engagements to assess satisfaction and re-evaluate client priorities
  • You will assist in the resolution of complex client issues by reporting weekly updates to Senior Management.
  • Overall Risk Management  accountability
  • You will play an advisory role by demonstrating technical accounting/industry knowledge to clients.

 In order to succeed in this role you will have:

  • 15+ years Private Equity experience gained in fund administration, private equity or asset management firm working at a fund administrator or Private Equity fund.
  • A career path demonstrating credibility, and the ability to lead and influence teams and peers.
  • Commercially savvy, experienced in negotiating, business planning, budgeting and forecasting.
  • A strong technical accounting background. Your previous financial experience will include fund accounting and fund control/oversight roles, and you will be familiar with reviewing and understanding financial statements.
  • Good technical knowledge of Generally Accepted Accounting Principles (UK/US/Lux)  
  • Good project management skills
  • Excellent stakeholder management skills and a passion for service excellence.
  • Accounting qualification preferred.
     

If this role appeals to you please submit an application today.

EuroLux Consulting specialises in recruiting experienced professionals for the thriving Luxembourg financial and legal services market.  We have a large network of highly skilled professional candidates and we collaborate with some of the highest calibre clients in the market.

Eurolux Consulting has been working in the Luxembourg market for a decade.  We are committed to being market-leading experts, and indeed, our director has over 18 years’ experience recruiting within the Luxembourg market. Our clients include banks, asset managers, ManCos, law firms, trust & corporate services companies, private equity firms, real estate management companies, investment companies, fintech and consulting companies, all based in Luxembourg.

We will consider each application and we will contact you if your profile may be a good fit for our client. By sending your CV, you are consenting to Eurolux reviewing and processing your data for the purpose of the recruitment process.  If you do not consent to that, do not send us your CV.  

Please note that we cannot respond to every application.   If your profile is strong but not quite right for our client’s current need, we may keep your CV on our internal database, and contact you when we have an interesting role that suits your profile and may be of interest.  If you do not want us to do that, please let us know.

Our specialities: Fund Administration/Fund Accounting, Transfer Agency, Legal, Risk, Compliance, Client Onboarding, AML/KYC, Regulatory Compliance, Client Services, Relationship Management, Internal Audit,  Financial Accounting, Investment Control, Product Development, Product Management, Business Development, Project Management, Programme Management, Business Analysis, Fund Law, Corporate Law, Finance.

Asset classes include: traditional funds, alternative funds (regulated and unregulated), hold.co.s, Lux co.s, (UCITs, UCIs, OEICs, SICAVs, SIFs, SICARs, SICAFs, RAIFs, SPVs, SPFs, SCSp, Sarl, SA…)

If you require assistance in job seeking or information about the Luxembourg job market, please get in contact via tel: +44 207 871 9020, or please go to http://www.euroluxconsulting.com/ or follow us on LinkedIn, Twitter or Facebook

 


Related Sectors:
Accountancy / Finance , Investments funds
Related Locations:
Luxembourg

Report This Job

jobs.lu is committed to delivering you real and accurate job advertisements. If you have concerns about this job advert, then please let us know by filling out this form and we will investigate.

Cancel

Thank you for reporting this job.

A member of our quality control team will investigate this shortly.

Apply For This Job

You are just a few steps away

Please enter your email

Attach a CV to your application

You are applying with CV:
No CV attached

OR

    • Browse device

 By clicking Send Application I agree to the jobs.lu terms & conditions, and agree to allow jobs.lu to share the information in this application with Eurolux Consulting Ltd